Changing or Resetting a user's password in VIA

Article - 844791809

14:26, 03 May 2023

If you’ve forgotten your password and need to reset it, or a member of staff member has forgotten their password and you need to reset it for them, you can use the following guides.

If you have forgotten your password

Resetting your own password

To reset a users' password for them

Please note, only Super Users or Managers are able to reset users' passwords



Forgotten password, forget password, can’t remember password, password reset

Article ID: 844791809