How to make your website live on your domain name/website address

Article - 438075657

08:55, 25 August 2023

In order to make your website live you will need to do the following:

Login to your domain name’s settings account (DNS) and make the following changes yourself, or pass these instructions onto your domain name registrar (DNS provider) or Internal IT company if they manage this on your behalf:

  1. Setup your sub domain (www) as a CNAME pointing to

  2. If you have a sub domain for commercial, agricultural, and/or international, additionally set these up as a CNAME pointing to

  3. Ensure you have no A records setup for any root domain or sub domain (so www, commercial, agricultural and international should not have any A records setup)

Please note, by making these changes you are confirming that you are happy for you website to be put live


When should I make these changes?

You can make your website live at any time. However, we recommend you do not make these changes on a Friday or over the weekend. Webdadi’s office hours are Monday - Friday, 9am - 5:30pm, so we cannot help or support you outside of these hours.

It’s also best if you give us advanced warning before making these changes.

How long does it take?

Once you’ve made the changes, it can take some time depending on your domain name registrars settings. DNS changes take time to propagate, meaning the changes have to take effect over a global network of servers which can take up to 24 hours.

Do you only support CNAMES?

Yes, Webdadi only support the use of CNAMES.

Why do you only support CNAMES?

It allows us to allows to give you advanced security through Cloudflare that does not come as standard with most website providers.

In addition, it is recommended that websites should have the primary hostname as www. as this is the designator for world wide web.

Why don’t you allow Root Domains?

Root domains require an A record targeted to a specific IP address. IPs should not be in the public domain, and we cannot guarantee an IPs security once it has been forwarded to third parties. This is a significant security threat, and there has been an increase in DDOS attacks specifically targeting IP addresses which we have taken steps to counter by only using CNAMES.

In brief, using CNAMES is more secure and allows us to give you better protection for your website.

What if I need to use a Root Domain?

Your domain provider may support CNAME flattening. However, each domain provider varies in the services they offer. If your current domain name registrar does not support CNAME flattening then your domain can be transferred to Cloud Flare from your current domain provider. Cloudflare then allow CNAME flattening which will allow to be added to the root domain. There may be additional costs to switch your domain to Cloudflare depending on the options you choose. You would need to get a quote directly from them as to the costs as they are a third party supplier.

Alternatively, you can keep your domain with your current domain provider and simply setup a free Cloudflare account purely for the purposes of CNAME flattening. The following guide explains how to do this Configuring DNS Records for a Website to use CNAME Flattening with your root domain and www subdomain using Cloudflare

How is a root domain different to a subdomain?

Your root domain is your URL address without the www. eg

A sub domain is anything which proceeds this, so www.

Keywords: DNS change, changing DNS, domain name settings, changing domain name settings

Article ID: 438075657